When you are signing in as an employee, you need to ensure that you are logging in to the Mypension365 employee platform on the New Ireland website. You can access the log in page here Sign into your Employee
To sign in to your account, you need the following information:
Your username (this is your email address)
Your password
If you cannot remember your username you can: email us, or refer to your employer, to find out what email address you're using for your account.
If you are unsure of your account name - Find out more o how to find our account name Your Account name | Mypension365 Help
If you cannot remember your password you can:
Click the Forgot your password option on the screen and follow the instructions. You'll receive an email to the email address registered to your account with a link to reset your password. Don't forget to check your junk/spam folder if it doesn't appear in your inbox. Read the article on forgetting your password Forgot my password | Mypension365 Help
If you haven't received your log in details:
Contact your employer to check you have been enrolled. If they have enrolled you with an email address, you can contact us to find out your sign in details. If they didn't, they will need to add you to the pension plan and this will send you an email asking you to sign up to the plan.