The SIF has been uploaded - what's next?

Once your SIF has been uploaded to the platform you can double check your contribution amounts by going to the Contributions section . On this screen you will see the total amount of the contributions uploaded. You will also see a 'Pay Now' button on this screen.

The system has a cut off date listed as 5th of every month, if your file is uploaded before or on the 5th we will collect your D.D automatically. If you upload your contributions after the cut off date you must select Pay Now button to manually trigger your D.D collection.

The Pay Now button will only be available as long as the following requirements are met:

You have an active direct debit mandate set up.
There is not already a payment run in progress

If there is already a payment run in progress and you upload further contributions, you will need to wait until the current D.D completes before the 'Pay Now' option becomes available again. If there is currently contributions being deducted you will see the message below:

If you decide not to use the Pay Now function the D.D process will begin around 7th of the month.

You will receive a notification the following day, via email telling you how much will be collected.

If you have made a mistake in your contributions please email the Digital Support Team @ [email protected]

Important:

Making an employer contribution is the responsibility of the employer only and this amount should not be deducted from the employee's salary.
Employee contributions should be deducted from their salary before the deduction of income tax.
Section 58A of the Pensions Act 1990 (as amended) requires you, as employer, to make sure that contributions deducted from employee’s salaries are paid to us within 21 days following the end of the month in which contributions were deducted.