Once your employer has created a MyPension365 account for you, you'll receive an email or letter asking you to sign in for the first time so that we can activate it.

Signing in with an activation email

If your employer gives us your email address, we'll send you an email asking you to activate your account.

To activate your account, click the Sign Up button in the email.

You'll then be brought to a page where you can create a new password. 

Once you've created your password, you'll be taken to your dashboard where you can join the pension plan. Once you have successfully joined the retirement plan, you will then get a confirmation email and welcome pack.

You can sign in at any time with your account name, email address and new password.
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I don't have an email address

We need you to provide an email address so you can access your online portal. We will only use it to send you important information about your pension plan. If you don't currently have an email address, you can set one up using a free provider, such as Gmail or Outlook.
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I haven't received my sign in details

Contact your employer to check if they have enrolled you. If they have enrolled you with an email address, you can contact us  to find out your sign in details. If they didn't, they will need to resend you a letter with your sign in details.