When you have calculated your pension contributions, these sums are deducted from your bank account via direct debit. You need to set up a direct debit to allow this to happen. 

This is a secure service; we will never store your bank details. 

Provided you have uploaded the completed SIF file by the 5th of the month, the total pension contributions for each pay period will be debited from your bank account between the 10th and 14th of that month (depending on when weekends or bank holidays fall). This means if you pay monthly and your pay date is the end of the month, your total contributions will be deducted between the 10th and 14th of the following month. If you pay weekly we will add up all contributions for that period and deduct them in one go, between the 10th and 14th of the following month.

There are 2 additional payment dates of the 17th and 27th. These dates will only retry to collect failed payments with pay period end dates on or before the 5th of the current month.

Setting up your Direct Debit

Use the instructions below to set up Direct Debit to pay your company contributions.

1 - Sign in to your account and select the 'Menu' icon in the top right-hand corner. Select Company Details from the drop-down box and then click on the Billing page.

2 - Select Add new mandate

3 - Fill in your payment details

Clicking on Add new mandate will redirect you to a secure service where you can fill in your payment details (as seen below). 

Press the green Set up Direct Debit button and then Confirm to finish setting up your Direct Debit.

We only accept SEPA payments via Direct Debit, from bank accounts based in the Republic of Ireland and denominated in euro (€). We cannot accept payments for pension contributions via BACS or in currencies other than euro.


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