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Employee Support

Employee Support

20 articles
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Written by New Ireland Assurance and Marion Nannetti

The New Ireland Master Trust Investment Guide

Investment Choice Member's Guide
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Written by New Ireland Assurance. Updated over a week ago

The Mercer DC Master Trust No. 3 Investment Guide

Mercer Aspire Pension Plan Investment Options Guide
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Written by New Ireland Assurance. Updated over a week ago

What happens if I leave service?

Detail of your leaving service options
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Written by Marion Nannetti. Updated over a week ago

Risk categories explained

A brief description of Risk categories
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Written by New Ireland Assurance. Updated over a week ago

Benefit Statements

How do I request an up to date benefit statement?
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Written by New Ireland Assurance. Updated over a week ago

Who to contact and how to escalate if contributions are not being paid

Who to contact and how to escalate if contributions are not being paid
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Written by New Ireland Assurance. Updated over a week ago

Single Premium (SP) / AVC Lump Sum

How to pay a once-off lump sum contribution into your pension
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Written by New Ireland Assurance. Updated over a week ago

Your account name

Find out more about your account name
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Written by New Ireland Assurance. Updated over a week ago

How to escalate if contributions are not being paid

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Written by New Ireland Assurance. Updated over a week ago

Contact us

How to contact MyPension365 Team
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Written by New Ireland Assurance. Updated over a week ago

Letters and communications

Learn how to read your inbox
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Written by New Ireland Assurance. Updated over a week ago

What happens if I die before I retire?

About your expression of wish, and how we deal with your pension in the event of your death
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Written by New Ireland Assurance. Updated over a week ago

Edit your details

Change your password and your personal information
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Written by New Ireland Assurance. Updated over a week ago

Moving your pension from another provider to New Ireland

Transferring from another provider
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Written by New Ireland Assurance. Updated over a week ago

Joining the Plan

How do I activate my account and join my pension plan
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Written by New Ireland Assurance. Updated over a week ago

Where can I see contributions to my pension?

See what has been and will be paid into your pension pot
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Written by New Ireland Assurance. Updated over a week ago

Change how much you pay into your pension

Increase or decrease your contribution percentage
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Written by New Ireland Assurance. Updated over a week ago

I can't remember my account name

You need your account name to sign in to your MyPension365 account. Here's where you can find it.
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Written by New Ireland Assurance. Updated over a week ago

Signing in to your account for the first time

How to activate your account and sign in to your MyPension365 account for the first time.
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Written by New Ireland Assurance. Updated over a week ago

How do I sign in?

How to sign in to your MyPension365 account when you're an employee
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Written by New Ireland Assurance. Updated over a week ago